Sabrix Customer Support
Sabrix delivers industry-leading support whenever and wherever you need it. Our customer support team provides technical assistance and guidance on all aspects of the Sabrix Solution, tax professional software. We provide standard and premium support throughout the entire product life cycle and beyond through our telephone support line and the Sabrix Support Network (SSN).
The Sabrix Support Network is a secure online portal to a wealth of detailed Sabrix Solution product and technical information. Customers have access to all implementation project documents for their company from the secure SSN and to the Sabrix support for technical assistance and new product features as well as a knowledge base of information on the Sabrix Solution.
The Sabrix Support Network Enables Companies to:
Have access to a knowledge base in a vast repository of product and technical information for customers and partners to leverage in their implementations.
Manage your Sabrix project online by tracking your Sabrix implementation and viewing projects and tasks online.
Share information with your Sabrix implementation team from a collaborative site with links, files, discussions, and events available in secure project and team folders.
Manage and track incident and support requests online through the SSN. Companies can detail the problem, set the priority - even attach files for a more thorough description. You can then view your request as it is successfully handled by Sabrix Support.
We are committed to serving our customers and Sabrix Professional Services are designed to ensure 100% customer satisfaction and ongoing success with Sabrix.